Am I eligible to join the SACCO and what is the process?
Our current list of eligible members MUST come from the following organizations https://balozisacco.com/index.php/about-us/membership
To apply for membership, please download the membership requirements and application forms from our website under the Sacco application forms.
How do I increase or reduce my contribution?
By filling in an allotment form and sending it to our office for processing.
What is the process of withdrawing from the SACCO?
The withdrawal process is as follows:
On submission of a written notice from the member, the SACCO provides an acknowledgment indicating terms and conditions of withdrawal which are: waiting period of 60 days or a charge of 2% on deposit for immediate withdrawal, replacement of guarantors if any, clearance of outstanding loans (if the loan balance is greater than deposit). Share Capital is not refundable but can be transferred to an existing member.
Other than rental income, can I be allowed to make payments towards my loan from a different source?
Our policy currently allows computation of members’ eligibility based on employment and rental income. However, after granting loans, members may use other sources of income to enhance their loan repayments.
How can I view guarantors?
You are advised viewing guarantors either via the portal by selecting "Guarantorship report" on the reports menu or via the x-mobi app.
How can I update the next of kin?
You are advised to fill in a Next of Kin form and send it via email (This email address is being protected from spambots. You need JavaScript enabled to view it.) for processing.
How can I view my dependants?
One can view the dependants via the portal by selecting "Beneficiaries" on the reports menu.
What is the process of using collateral?
To use collateral, a member must fill out a loan form and attach the necessary documents, including the title deed. Due diligence on the property will be conducted, and the member will bear the associated costs.
What are the criteria for loan eligibility?
To determine loan eligibility, a member must send a copy of their payslip to This email address is being protected from spambots. You need JavaScript enabled to view it. for evaluation and advice.
How can I view my statement?
To view your statement, you are advised to access the Reports menu in the portal and select BOSA statement.
How can I edit my contact and bank details information?
To edit contact and bank details information, you are instructed to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. for processing.
How can I apply for the Mcash mobile loan?
You can access the Mcash mobile loan either through USSD by dialing *882# and selecting option 4, or via the X-Mobi app on the "Request Loan" menu.
